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Demystifying NetSuite’s Mainline Department and Class in Credit Memos

Updated: Nov 8, 2023

Written by: Todd Kimpton Harnessing the power of NetSuite is no small feat. As a finance user, you're likely well-versed in the need-to-knows of this robust platform. But what about those less-explored areas of NetSuite that still play a crucial role in your operations? Today, we'll delve into one such area: the mainline department and class fields on credit memos.

You may have noticed that these fields are not typically exposed when creating a credit memo. But when do they carry a value, and when do they remain blank? The answer to this question is more straightforward than you might think.


The Intersection of Invoices and Credit Memos

The mainline department and class fields in your credit memo directly link to your invoices. When a credit memo is generated from an invoice, these fields will contain values. In other words, the department and class of the original invoice will populate in the corresponding credit memo.

Let's consider a practical example. Suppose you have an invoice for a client in your 'Marketing' department, classified under 'Campaign Expenses'. When you generate a credit memo from this invoice, the mainline department and class fields will automatically carry the 'Marketing' department and 'Campaign Expenses' class values.

Standalone Credit Memos: A Different Story

When it comes to creating standalone credit memos, the narrative changes. If you create a credit memo independent of any invoice, the mainline department and class fields will remain blank.

Why is this significant? The differentiation ensures that your standalone credit memos do not incorrectly link to unrelated department or class categories. It helps maintain the accuracy and integrity of your financial data, contributing to a more streamlined and error-free system.


Wrapping Up

As a finance user, understanding the intricacies of NetSuite can feel like solving a complex puzzle. But remember, every piece has its place, and each detail, no matter how small, contributes to the bigger picture.

At Etter+Ramli (E+R), we're committed to helping you navigate this puzzle with ease. Our 'Managed Success' methodology offers a comprehensive approach to NetSuite administration, backed by a team of certified experts. From technical development needs to new release updates, we've got you covered.

In our quest to help you deliver Customer Excellence and achieve stellar results with NetSuite, we believe in keeping our advice pragmatic, actionable, and honest.

Stay tuned for more insights as we continue to explore the vast world of NetSuite. Until then, remember: even the most complex challenges often have straightforward solutions.

Interested in learning more about how E+R can help streamline your NetSuite operations?

Get in touch with us today.


Etter+Ramli as the Trusted, Independent Managed Services Provider for NetSuite

Using NetSuite Managed Services could be your growing company's best strategic move. NetSuite Managed Services offers a comprehensive solution, granting companies access to a team of experienced NetSuite administrators and consultants to manage their NetSuite ERP. Typically, this service is more affordable than hiring in-house staff. When you use managed services, your systems are always up-to-date. In the world of IT, systems are consistently upgraded and patched and come with a slew of security protocols. It is a lot to handle, but your teams can handle this when implementing managed services.

The goal is to ensure your NetSuite instance supports your business’ growth.

For over 20 years, Etter+Ramli has helped several companies optimize their NetSuite software solution. With a 95% customer satisfaction rate, Etter+Ramli can provide your company with world-class support, Certified NetSuite experts, and a value-based pricing structure. Etter+Ramli As Your Extended NetSuite Team

Etter+Ramli is an Independent Managed Success Provider for NetSuite clients. We are NOT partnered with Oracle NetSuite and do not take commissions. We bring our knowledge, expertise, and passion for success to our clients. We help clients Buy, Deploy, Grow, and Abandon NetSuite. We engage as a client-side managed service to ensure our priorities align with our clients.

To explore the benefits of retaining Etter+Ramli as your Managed Success Provider, contact Todd Kimpton or visit thewebsite for a free consultation today.


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