Our Customer Lifecycle

Our Customer Lifecycle

Managing success means closing the value gap, that is to address several priorities to improve your workload productivity and realize the value intended. 

Our Customer LifeCycle Approach to success gives you end-to-end solution from user support and system administration management to implementation, roll outs and roadmap while deploying the latest NetSuite solutions.

Buy

Buy

Pre-Sales

  • Run discovery workshops

  • Solution prototyping

  • Solution design documentations

  • Help make informed decisions

Deploy

Deploy

Implementation

  • Oversee implementation

  • Ensure alignment between client and vendor

  • Well-managed

  • Transparent

Grow

Grow

Optimization

  • Engage users and stakeholders in the long term extraction of value

  • Support & train users

  • Coach stakeholders

  • Plan priorities & action daily system tasks

Abandon

Abandon

Critical Decision

  • Help clients action decisions

  • Extract data from NetSuite for posterity

  • Load data into a new system for continuity

  • Provide custodian services

Stellar Business Outcomes
We Always Deliver

We ensure the success of your project with our most experienced independent team. We deliver business results by developing clear strategy and planning that underpins successful business change.

Cost Efficient

Cost Efficient

  • Eliminate manual processes

  • Responsive results

  • Eliminate wait time

  • Unforeseen expenses are realized

Single Point of Contact

Single Point of Contact

  • Single coordination point

  • Maintenance

  • Administration

  • Support

  • Enhancement needs

Adaptable, Remote Accessibility

Adaptable, Remote Accessibility

  • Extended team of skilled experts

  • Proactive

  • Understand the business

  • Improve remote workforce productivity

Scalable, Up-to-date

Scalable, Up-to-date

  • Regular software updates

  • Streamline business processes

  • Complete integration

  • Accelerate better, more desirable outcomes