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Etter+Ramli’s Advanced Customer Support Plus Unlocks Your Success with NetSuite

NetSuite is configurable business software, and as is often apparent in similar systems a user’s needs sometimes differ from the...

Freelancers vs. Managed Services: Breaking Through Your NetSuite Bottlenecks

Implementing and adopting NetSuite can be a complex and difficult undertaking, and making changes to the system, thereafter, is often...

The Essential Guide to Ensuring Customer Success

Customer success is more than just a rebranding of quality customer support, as it involves a fresh mindset to establish a relationship...

Rethinking Financial Forecasting in NetSuite

Financial forecasting can take different forms but the end outcome everyone is trying to achieve is a view of what the firms financial...

CRM Pipeline Statistics – Your Focus is your Outcome

For me, the first sign of a healthy business is a solid stream of new business; this means there is a continual flow of new leads and...

All Leads are Prospects…It’s just timing and nurturing!

One aspect of CRM which perplexes me on a daily basis is the way in which businesses deal with lead nurturing within their CRM....

Netsuite financial user handbook – Interim Financial Director

A client called me up a few months ago and asked if I could be there interim FD while they got to the bottom of their business complexity...

To use NS Fixed Assets…or Not to use NS Fixed Assets?

The starting point in answering this question is simple. How many Assets do you manage currently, and how many people are dedicated to...

Is NetSuite Right for you…?

Moving to the cloud is trendy right now, and obviously I’m a supporter and if I may also a trend setter, but that doesn’t mean I’m not...