Featured Articles

Customer success is more than just a rebranding of quality customer support, as it involves a fresh mindset to establish a relationship...

Financial forecasting can take different forms but the end outcome everyone is trying to achieve is a view of what the firms financial...

For me, the first sign of a healthy business is a solid stream of new business; this means there is a continual flow of new leads and...

One aspect of CRM which perplexes me on a daily basis is the way in which businesses deal with lead nurturing within their CRM....

A client called me up a few months ago and asked if I could be there interim FD while they got to the bottom of their business complexity...

The starting point in answering this question is simple. How many Assets do you manage currently, and how many people are dedicated to...

Moving to the cloud is trendy right now, and obviously I’m a supporter and if I may also a trend setter, but that doesn’t mean I’m not...