todd0559Jun 15, 20215 minThe Essential Guide to Ensuring Customer SuccessCustomer success is more than just a rebranding of quality customer support, as it involves a fresh mindset to establish a relationship...
todd0559Sep 12, 20182 minCRM Pipeline Statistics – Your Focus is your OutcomeFor me, the first sign of a healthy business is a solid stream of new business; this means there is a continual flow of new leads and...
todd0559Aug 3, 20182 minAll Leads are Prospects…It’s just timing and nurturing!One aspect of CRM which perplexes me on a daily basis is the way in which businesses deal with lead nurturing within their CRM....